Industry:
Health & Fitness
Company:
24x7 Fitness Studio
About:
24x7 Fitness Studio is a membership-based fitness center with multiple locations, offering world-class equipment and professional training to promote a healthy lifestyle.
Problem Statement
24x7 Fitness Studio is facing challenges in managing customer inquiries, memberships, and renewals across its multiple gym locations. The lack of a unified system has made it difficult for the owner to centralize operations, monitor member activity in real time, and ensure timely renewals. As a result, the studio is struggling to maintain consistency in communication, streamline workflows, and deliver a seamless and satisfactory experience for its members.
01
Managing inquiries across multiple channels was time-consuming and prone to errors.
02
Tracking membership details, renewals, and payments was a manual process.
03
Lack of a centralized system which analyses member data and optimizes operations.
01
To reduce the errors and response time, developing an effective inquiry management system is required
02
Accurate and efficient membership management requires a centralized tracking system that consolidates all member data in one place.
03
Data-driven insights for better decision making and operational optimization.
Problem Statement
24x7 Fitness Studio is facing challenges in managing customer inquiries, memberships, and renewals across its multiple gym locations. The lack of a unified system has made it difficult for the owner to centralize operations, monitor member activity in real time, and ensure timely renewals. As a result, the studio is struggling to maintain consistency in communication, streamline workflows, and deliver a seamless and satisfactory experience for its members.
01
Managing inquiries across multiple channels was time-consuming and prone to errors.
02
Tracking membership details, renewals, and payments was a manual process.
03
Lack of a centralized system which analyses member data and optimizes operations.
01
To reduce the errors and response time, developing an effective inquiry management system is required
02
Accurate and efficient membership management requires a centralized tracking system that consolidates all member data in one place.
03
Data-driven insights for better decision making and operational optimization.
Our Approach
Zenzys, a Zoho Creator development partner, worked with 24x7 Fitness Studio to build a custom application
Solution
We implemented a centralized system to efficiently manage inquiries, memberships, and payments.
Automation
We developed a customized solution and automated their member management for tracking memberships, renewals and even payment efficiently
Interface
We ensured that the application wasn't too complicated for the users and thus we kept the user interface as simple as possible
Application
We created one platform to receive requests from any source, making the communication & entire conversion process streamlined.
Results
The client used our custom solution to improve their operations. We helped them manage customer inquiries, memberships, and payments more efficiently. They were able to save time, keep track of member information, and make better decisions for their business.
Straight from Our Client’s Heart
"Big thanks to Zenzys for their revolutionary custom gym app! Its user-friendly interface automates inquiries, membership, and renewals, simplifying communication and enhancing member satisfaction. Change this as well"